Privacy Policy

TransportSim is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or contact us for transport services.

Information We Collect

When you submit a quote request or contact us through our website, we may collect the following information:

Name

Email address

Phone number

Pickup location and destination

Travel date and passenger numbers

Any additional details you include in your enquiry
We only collect information that is necessary to respond to your request or provide our services.

How We Use Your Information
We use the information you provide for the following purposes:

To respond to quote requests and enquiries

To provide and manage transport services

To communicate with you regarding bookings or enquiries

To improve our services and website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Legal Basis for Processing
 

We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

The legal basis for processing your data is typically:

Your consent when you submit an enquiry

Our legitimate interest in responding to enquiries and providing services

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or disclosure.

Data Retention

We retain personal information only for as long as necessary to respond to enquiries, manage bookings, and comply with legal obligations.

Your Rights

Under UK data protection law, you have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate information

Request deletion of your personal data where applicable

Object to certain processing of your data

Contact Us

If you have any questions about this privacy policy or your personal data, please contact:

TransportSim

Email: booking.transportsim@gmail.com

Phone: 07543777234

You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data has been handled improperly.